Service Charter
TELANGANA SWC IS COMMITTED TO SERVICE FOR THE CUSTOMERS. |
COMMITTIED TO PRESERVE STOCKS AS PER STANDARDS. |
ULTIMATELY,RESERVE,PRESERVE,& ADDS VALUE TO THE STOCKS. |
B & L Section:
1 | Confirmation of storage space farmer facilities | 3days |
2 | Godowns rents/office building rent approvel/clearance | 4days |
3 | Let out of godown to private parties/depositors | 3days |
4 | H & T appointments/Renewals | 7days |
5 | Issue of TDS certificate to INV/Godown owners | 7days |
6 | Release of EMD/ SD | 4days |
7 | Complaints/Claims from depositors | 3days |
M & QC Section:
8 | Sanction of dunnage/Furniture required | 3days |
9 | Sanction of chemical indents to WHs / RO | 3days |
10 | Awarding AMC (annual maintenance contract from inviting tenders to awarding contract) | 45days |
11 | Awarding ARC(Annual Rate Contract) inviting tenders to awards & contact. | 45days |
F & A Section:
12 | Godown/ Payments | 3days |
13 | Payment of wages/ Imprest of WH/RO | 7days |
14 | Disposing off advance/Payments | 3days |
15 | Disposal of PF loan application | |
16 | Final settlement of PF ammounts on receipt of no. due certificate from P & A section. | 3days |
17 | Settlement of gratuity/ GSLI & EL encashment claim of retired employees | 3days |
Engineering Section:
18 | Allotment of works by online tender process (From preparation of estimates to allotment of works | 60days |
19 | Payment of part bills to contractors | 7days |
20 | Payment of final bills to contractors | 10days |
21 | Release of EMDs & SDs to contractors | 7days |
22 | Sanction of advances request by WHMs | 3days |
P & A Section:
23 | Compassionate appointment | 7days |
24 | Sanction of conveyance advance / allowance | 4days |
25 | Sanction of HBA loan/Repair | 7days |
26 | RTI information | 2days |
27 | Payments of payment bills | Monthly |
28 | Medical Advance & bill payments | 4days |
29 | Quartarly return of employment exchange | 3days |
30 | Sanction of CL/ EL | 3days |
31 | Sanction of annual increment & incentives | 3days |
32 | LTC/ HTC permissions/Payments | 4days |
33 | Clearance of retirement benefits | 7days |
34 | Sanction of festival advance/ educational advance | 4days |
Conference Section:
35 | Hiring/Rehiring agreement (after approval from the competent authority) acquision & alienation of land | 7days |
36 | Allied correspondences | 7days |